The references used in this unit are largely the policies in the 'Health Policies' section and there are many additional references focussed on the area of healthcare the policy deals with.

Other references used have been included alongside the relevant text.

Further reading

Here are the references used in this unit, to follow up these and many more journal articles, log onto The Knowlege Network (Athens ID will be required).

Caulfield H (2005) Accountability. Oxford: Blackwell Publishing Ltd.

Fletcher L, Buka P (1999) A Legal Framework for Caring. Macmillan Press: London.

Garwood-Gowers A, Tingle J, Lewis T (2001) Healthcare Law: The impact of the Human Rights Act 1998. Cavendish Publishing: London.

Gunn C (2001) A Practical Guide to Complaints Handling. Churchill Livingstone: London.

Mayberry M, Mayberry J (2003) Consent in Clinical Practice. Radcliffe Medical Press: London.

Scottish Executive Health Department (2003) Talking Matters. Edinburgh, Scottish Executive.

Wright J, Hill P (2003) Clinical Governance. Churchill Livingstone: London.