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  • Top tips for reflecting

    As a registered health practitioner, you must build in time to reflect on the both the care and treatment you provide, and the way you are working within the healthcare team.  Regular recording of your progress will build you confidence as a newly qualified practitioner.

  • Mentors Role

    Successful implementation of the Flying Start NHS® learning programme is dependent on you as a skilled practitioner who is willing to share expertise and knowledge with your newest colleague.

  • References

    As a registered practitioner, it is your responsibility to keep up to date with the evidence and literature. This is a requirement of your regulatory body (NMC or HCPC) and helps ensure that you are equipped to provide safe, effective and person centred care.

  • Developing your skills in reading and understanding research

    As a registered practitioner, making judgements based on evidence is an important part of daily practice. It is important to assemble sufficient evidence to provide an accurate picture of the available research. This unit will help you integrate your research skills into everyday practice.

  • Ten Cs of reflection

    Here is another suggested framework for reflection in your new role as a registered health practitioner.  Remember you are not reflecting for academic purposes, but to ensure you deliver the best possible care and treatment to you patients/clients and their carers.

  • Equality Legislation

    Now that you are a registered health practitioner, it is important that you understand how equality and diversity law applies to your work. This unit will help you build knowledge and confidence in this area of practice.

  • Providing Treatments

    As you provide care and treatment for your patients/clients on a daily basis, you are intrinsically building up your skills and confidence. As a registered practitioner, this unit will help you identify your learning needs, and to focus and prioritise them in an action plan.

  • Issues, Concerns and Complaints

    As a registered practitioner you must understand the NHSScotland complaints system and be able to inform patients/clients and their carers about it appropriately. It is well recognised that if situations that could lead to complaints are dealt with promptly, honestly and focus on a solution, that many complaints can be avoided.

  • Accountability

    This unit will help to clarify what accountability means to you as a registered practitioner. The role of your regulatory body is important, but equally so are the processes and policies which will ensure that your practice is safe and that you have learned about in the other sections of this unit.

  • Reflective frameworks

    As a registered health practitioner you are now reflecting to build your capability and confidence in delivering the best possible healthcare to patients and clients.  Try to stay open to other frameworks as you may find one that you actually prefer to the current one that you use. In some circumstances.

  • Developing others

    Most of the activities within Flying Start NHS focus on developing your skills and knowledge as a newly qualified practitioner. However at some point the emphasis will shift to you facilitating learning in others, this may be with students, assistant practitioners or as an educator to patients/clients and their carers.

  • Concluding Activity

    Concluding Activities give you the opportunity to re-visit the learning outcomes and gather the evidence of meeting them and applying that learning in practice. We know that this step of your learning journey is important to complete as it will help to build your confidence in your new role as a registered practitioner.

  • Safe Practice

    Safe Practice is a top priority in Scotland and is central to the NHSScotland Healthcare Quality Strategy, with every practitioner being required to deliver safe and effective patient/client interventions. There are many dimensions to safe practice such as knowing about the policy context, best practice guidance, how to manage risk effectively and your responsibilities as a registered healthcare professional.

  • Assertiveness

    Being professionally assertive as a newly qualified practitioner is a challenge. You will need to be assertive in a range of situations, for example, in your role with team members organising work, or in your role with patients/clients and their carers in delivering healthcare. This unit offers you some strategies and resources that can help you deal with these challenging situations, and the opportunity to reflect on how well you are doing.

  • Managing Stress

    You might wonder why this unit has been included in the Communication unit. Our scoping confirmed that your first post as a registered practitioner can be very stressful, and the area where this manifests itself is in communication with others. This unit is designed to help you both recognise and manage stress in a positive way. Use the following activities to help you identify how you can cope with stress and to help you plan how to put these strategies into place when you need them.

  • Clinical Skills Development

    There are so many factors that will influence the development of your clinical skills in your first year as a registered practitioner. You will need to develop new skills as well as looking at the skills you have and how they can be used and developed in your new role.

    You should revisit this section as your skills develop, as it will help you to re-focus throughout the year. This is especially important if you are in a rotational post.

  • Communication

    Communication skills are key to everything you will do as a registered health practitioner. You will find this unit builds on your pre-registration/ undergraduate education and experience and the main focus now is to build your confidence in applying your communication skills independently in practice. This unit provides a range of activities that will help you to develop your skills and confidence when communicating in your new role.

  • Teamwork

    Teamwork skills are key to you working successfully as a member of your clinical team, with the wider multi-disciplinary team, and with patients/clients and carers. Starting work with a new team and in a new setting is challenging and complex at any point in your career, but is especially so when you are making the transition from being a student to your new role as a registered health practitioner. This unit will help to support you in developing the skills that you need  to become a confident and effective team member

  • Understanding Research

    Being research literate means being able to find and use the right research information. This involves being able to access and retrieve information, critically analyse the information you have found and understand the terminology used. You already have these skills from your undergraduate education, and as a practitioner, you need to keep using and developing them throughout your career. Remember, in the 'Looking at what you Know' section you have looked at your current level of research skills and knowledge.

  • Developing your critical appraisal skills

    Integrating the use of evidence into your work routinely helps to ensure that you are working in a safe, effective and person-centred way - and are playing your part in helping to meet the quality ambitions.

    As a newly qualified practitioner, you already have the skills to critically appraise research and evidence, to interpret findings and then make judgements on whether practice should be changed as a result.

  • Reflective Activity

  • Theoretical Frameworks

  • Good Portfolio Habits

  • Develop Yourself Toolkit

  • How does my team assess patients or clients?

  • Which model of supervision?

  • Policy

    Policy can sometimes feel very removed from the delivery of healthcare. This unit aims to help you understand the important relationship between policy and delivery at a local level. Understanding national targets will strengthen your ability to ensure these are met locally.

    When you are planning your activities to meet the learning outcomes, you should consider the level of learning that you want to achieve. You will find the Get Started and Gaining Credit pages of Flying Start NHS® useful. Additionally, the Post Registration Career Development Framework for Nurses, Midwives and Allied Health Professionals and Effective Practitioner websites will help you to you to assess learning needs and plan for your continuing development beyond Flying Start NHS®.

  • Observing communication skills

  • Communication challenges for teams

  • AHP Professional Standards/Code

  • Local complaints policy

  • Your Flying Start NHS Portfolio

  • Reasons for Developing Your Career

  • Peer Discussion

  • Chain of Responsibility

  • Portfolio Activity

  • Introduction

  • Refresher Activity

  • Ten C's of reflection

  • Completion

    Welcome to the Flying Start NHS® completers area .  This area of the website will provide you with advice on what to do once you have completed Flying Start NHS®.

  • Personal accountability

  • Concluding Activity

  • What stresses you?

  • Enabling patients/clients

  • Delegating Safely

  • Nursing and Midwifery Council/Code of Practice

  • Concluding Activity

  • Real People, Real Decisions

  • Portfolio: documentation

  • Progress in improving health

  • Health improvement and your patient/client group

  • Web Resources - Team Roles

  • Practice based activity

  • Reflection in Practice

  • Ensuring your practice is safe

  • Web Activity

  • Contributing to Team Decisions

  • Being Supported

  • Knowing your limits

  • Critical appraisal as routine CPD practice

  • Communication and emotions

  • Reviewing your knowledge of record keeping

  • Get Started

    Getting Started on Flying Start NHS® development programme should take place as close to commencing your first post in NHSScotland as possible.  Flying Start is the core programme for all staff to support induction, transition and the NHS KSF development review cycle, so meet with your mentor as soon as you can to plan your learning goals.


  • Mentor Benefits

    As a Flying Start NHS® mentor your will not only have the satisfaction of seeing your newest colleague settle into the team and develop, you will also be building your own evidence for your NHS KSF development review.

  • Documentation & confidentiality

  • Mentor activity

  • FAQs

    Please find below a list of frequently asked questions which are designed to help you understand the aims and objectives of the Flying Start programme.  If you have a question which is not addressed here, please use the Contact Us function to ask the project team.

  • Mentor Resources

    This section has been developed to support Flying Start mentors in their role.  Check this section regularly for new content as we continue to develop materials for mentors.

  • Health improvement activity

  • Refreshing reflection

  • Responding to complaints effectively (1)

  • Delegation scenarios

  • Managers Support

    Managers play a vital role in creating the right learning environment for newly qualifed practitioners.  By facilitating the space for an experienced mentor to support and guide the newest team member, managers can significantly reduce the stress that we know comes with being newly qualified.

  • Further Reading

  • Team communication scenarios

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